| Issue ID | 1453976 |
| Internal NHTSA # | 11079661 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLA250 |
| Model Year | 2016 |
| File date | 15/03/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 mercedes-benz gla250. The contact received notification of nhtsa campaign number: 17v627000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Occasionally, the vehicle failed to start and had to be jumpstarted. The contact had the battery and electronic board replaced; however, the failure recurred. The contact called mercedes-benz of stevens creek (4500 stevens creek blvd, san jose, ca, 95129, 408-641-4610) and was informed that the parts were not available. The dealer was not able to provide an estimated time frame for the remedy. The manufacturer was not made aware of the failure. The approximate failure mileage was 13,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 13000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SANTA CLARA, CA |
| VIN pattern | WDCTG4EBXGJXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |